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    The Asylum Research SPM Software 

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    ARadmin
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    Published on 2010-03-11 08:25 AM

    This section of the support site is dedicated to frequently asked questions about the Asylum Research SPM Software.

    Also consider visiting the SPM Software Forum where you can discuss issues with other users (including Asylum Research Employees).

    In general the FAQ contains basic information that has been edited by Asylum Research. The Forum contains mostly discussions between instrument users.

    Note: Only a limited number of Frequently Asked Questions are accessible if you are not logged in. To gain full access, please log in (which means at some point you must register).

    Software version compatability 

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    Bemis
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    Published on 2015-05-08 02:14 PM

    There is an issue with the XYZ gains and older versions of the software.
    If you go to version 12 or above, then your system will be using the new gain system. Once you go to the new gains, your instrument should not use versions < 101010.

    If you want to continue using 101010, you need to make sure it is >= 101010+4706
    http://downloads.asylumresearch.com/...01010+4706.zip

    If you want to continue using 111111, you need to make sure it is > 1126
    http://downloads.asylumresearch.com/...11111+3405.zip


    So for example, you want to try out version 14 to see what GetStarted has, you should go through your old versions of the software. Remove anything 090909 or older. and update 101010, 111111, and 120804 to the latest versions BEFORE installing 13 or 14. I know this is counter intuitive, to burn your old software before you try the new software, but it is the safest path.

    Running Copies of the Igor Pro / AR Software 

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    Bemis
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    Published on 2010-03-17 02:11 AM

    There are typically two main reasons to make a copy of the Igor Pro / AR Software, and they are slightly different.

    1. You want to try out some new MFP3D code. There is a new feature that is in the unstable code that you want to try out, but it is the new code. There are going to be bugs, and so you want to be able to go back quickly, and you don't want other people in the lab
    ...
    1 Comment

    How to install Asylum USB Drivers 

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    Bemis
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    Published on 2011-06-28 10:30 AM
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    There are currently 2 versions of the USB drivers, we will refer to them as old and new. The version of the MFP3D software you want will determine if you need old or new drivers.



    To install New drivers:

    PDF instructions are here:
    You can download the drivers from here:
    http://downloads.asylumresearch.com/...AsylumDriverInstaller.zip
    • Save this
    ...

    How to write code to click on buttons 

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    Bemis
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    Published on 2011-02-02 07:39 AM
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    One of the easiest ways to get started writing Igor code is to write something that simply clicks on Asylum buttons in a certain order. Here is how to get started with that.

    1) Bring up the panel that has the button you want to click on.

    2) Hit Ctrl + T to bring up the tools for the panel.

    3) Click on the second button on the left that now shows.

    4) Double Click on the button you want to use.

    5) For buttons there are 2 things you need to get from this dialog. ...

    Reporting Bugs 

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    ARadmin
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    Published on 2010-03-17 02:51 AM   

    Send bug reports to support@AsylumResearch.com, but to help us resolve it quickly, please read on and learn how to compose a useful report for us to work from.

    Composing your Bug Report
    Effective bug reports are the most likely to be fixed. These guidelines explain how to write such reports.

    Principles

    • Be precise
    • Be
    ...

    How do I set up a second computer to control my AFM system? 

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    ARadmin
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    Published on 2010-03-05 05:56 PM

    First off, Install a new license of Igor as outlined in Igor 6

    Then you will need to install the drivers for the USB ports.
    https://support.asylumresearch.com/f...um-USB-Drivers ...

    How do I update IGOR Pro? 

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    ARadmin
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    Published on 2010-03-05 01:34 AM

    Before you start: Do NOT update to beta versions of Igor. These versions often do not get along with the MFP3D software. Make sure that the web page you download the Igor update says release, and ...

    How do I set up a new computer for data analysis? 

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    ARadmin
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    Published on 2010-03-05 01:24 AM

    First off, you need a new license of Igor Pro 6, which can be purchased from wavemetrics.
    You can get downloads from them to install today, and that generally gets you updated as well.
    Special instructions for installing Igor can be read here (important for Win 7)

    ...
    3 Comments

    How do I determine my AR SPM Software Version? 

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    ARadmin
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    Published on 2010-03-05 12:58 AM
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    So you have a problem with the software. In order to help us fix the problem, we need to know your version information. There are two easy ways to find this information.

    Inspect the title bar:



    • Experiment Name is the name you give to your work.
    • Instrument Name is the type of
    ...

    How do I setup Igor on my computer? 

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    ARadmin
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    Published on 2010-03-04 02:27 PM

    We are currently only testing our software on windows 7.
    You should avoid upgrading your operating system to windows 10 until we have time to test ...
    6 Comments

    How do I export my data in ASCII format? 

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    ARadmin
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    Published on 2010-03-04 12:17 PM

    Force plots to ascii format.
    In versions 16.02.180 and above there is a function you can run from the command line (Ctrl + J to bring forward) to export ARDFs as ascii

    Code:
    Function AsciiExportARDF(FMapName)
    String FMapName
    FMapName is the name of the file, without the extension ex: "Image0010"

    In the 101010 software there is a function you can run from the command line (Ctrl + J to bring forward) to export the listed force plots as ascii.
    Code:
    Code:
         
Function AsciiExportForce(FPMask,DataFolderMask,PName,[SaveForce])
    String FPMask, DataFolderMask,
    ...
    15 Comments

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