• How to Access 100% of this Support Site

    Note: many materials, such as software upgrades, documentation downloads, and many FAQ articles are only accessible if you are logged in (which means at some point you must register).

    To gain full access:
    • If you are already an Asylum Research Forum member use your existing login.
    • If you are not a member, please register to become one.


    NOTE: we try to verify new registrations once every business day. Please allow at least 24 hours. You will receive an e-mail when the registration has completed.

    Speed up your registration:
    This website is generally for users (or potential users) of our instruments, and we need to identify you as such.
    • Please use an e-mail address which is easily recognized as affiliated with a legitimate research institution and your registration will proceed quickly.
    • If you prefer a generic e-mail address (such as gmail) then at least register from a computer connected to the network of your institution.
    • If neither criteria are met, we will contact you before approving your membership request. That last step takes more time.

    If you have any questions, don't hesitate to contact us.

    The Asylum Research Support Site Team