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    The majority of our instrument support is handled through our email support, support@Asylumresearch.com.

    Support e-mail is seen by a worldwide team of R&D and applications scientists. Usually whoever designed the hardware or software you are curious about will answer themselves. Our goal is to answer your support questions within hours of receipt, with no more than a 24 hour period of getting you the answers you need. In addition, we also provide technical support for our software from basic how-to questions to help in writing custom control and analysis software.