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  • Software version compatability

    Software version compatability

    There is an issue with the XYZ gains and older versions of the software.
    If you go to version 12 or above, then your system will be using the new gain system. Once you go to the new gains, your instrument should not use versions < 101010.

    If you want to continue using 101010, you need to make sure it is >= 101010+4706
    http://downloads.asylumresearch.com/...01010+4706.zip If you want to continue using 111111, you need to make sure it is > 1126 ...
    See more | Go to post

  • How to install Asylum USB Drivers

    How to install Asylum USB Drivers

    There are currently 2 versions of the USB drivers, we will refer to them as old and new. The version of the MFP3D software you want will determine if you need old or new drivers.

    MFP3D Version Old Drivers New Drivers
    ...
    See more | Go to post

  • How to write code to click on buttons

    How to write code to click on buttons

    One of the easiest ways to get started writing Igor code is to write something that simply clicks on Asylum buttons in a certain order. Here is how to get started with that. 1) Bring up the panel that has the button you want to click on. 2) Hit Ctrl + T to bring up the tools for the panel. 3) Click on the second button on the left that now shows. 4) Double Click on the button you want to use. 5) For buttons there are 2 things you need to get from this dialog. The Control name (First ...
    See more | Go to post

  • Reporting Bugs

    Reporting Bugs

    Send bug reports to support@AsylumResearch.com, but to help us resolve it quickly, please read on and learn how to compose a useful report for us to work from.

    Composing your Bug Report

    Effective bug reports are the most likely to be fixed. These guidelines explain how to write such reports.
    Principles

    • Be precise
    • Be clear - explain it so others can reproduce the bug
    • One bug per report
    • No bug is too trivial to report - small bugs may hide big
    ...
    See more | Go to post

  • Running Copies of the Igor Pro / AR Software

    Running Copies of the Igor Pro / AR Software

    There are typically two main reasons to make a copy of the Igor Pro / AR Software, and they are slightly different.
    1. You want to try out some new MFP3D code. There is a new feature that is in the unstable code that you want to try out, but it is the new code. There are going to be bugs, and so you want to be able to go back quickly, and you don't want other people in the lab to have to deal with the new bugs. This is by far the most common reason, and the easier way to make a Igor
    ...
    See more | Go to post

  • The Asylum Research SPM Software

    The Asylum Research SPM Software

    This section of the support site is dedicated to frequently asked questions about the Asylum Research SPM Software.

    Also consider visiting the SPM Software Forum where you can discuss issues with other users (including Asylum Research Employees).

    In general the FAQ contains basic information that has been edited by Asylum Research. The Forum contains mostly discussions between instrument users.

    Note: Only a limited number of Frequently Asked Questions are...
    See more | Go to post

  • How do I set up a second computer to control my AFM system?

    How do I set up a second computer to control my AFM system?

    First off, Install a new license of Igor as outlined in Igor 6

    Then you will need to install the drivers for the USB ports.
    https://support.asylumresearch.com/f...um-USB-Drivers When you start up the software, it will bring forward the parm (parameter) panel showing that a number of calibration constants are red, meaning that there is a discrepancy between the hardware and software values. This is because you don't have so...
    See more | Go to post

  • How do I update IGOR Pro?

    How do I update IGOR Pro?

    Before you start: Do NOT update to beta versions of Igor. These versions often do not get along with the MFP3D software. Make sure that the web page you download the Igor update says release, and not beta.

    Many MFP3D software updates will require you to update Igor as well, as we use the new features of Igor.

    The easiest way to do this is to:
    • Open Igor Pro.

    • Go to the Help-> Updates for Igor 6.0.x.x menu item. This will take you to a web page
    ...
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  • How do I set up a new computer for data analysis?

    How do I set up a new computer for data analysis?

    First off, you need a new license of Igor Pro 6, which can be purchased from wavemetrics.
    You can get downloads from them to install today, and that generally gets you updated as well.
    Special instructions for installing Igor can be read here (important for Win 7)

    But make sure your Igor pro is updated to the latest version from wavemetrics, see also Igor Update.

    Note: We will refer to the computer which controls your AFM as the real-time computer (or...
    See more | Go to post

  • How do I determine my AR SPM Software Version?

    How do I determine my AR SPM Software Version?

    So you have a problem with the software. In order to help us fix the problem, we need to know your version information. There are two easy ways to find this information.

    Inspect the title bar:


    • Experiment Name is the name you give to your work.
    • Instrument Name is the type of AR instrument you own.
    • AR SPM Software is the version of software written by Asylum Research and is the most important number to us. From that we can determine the versions of our
    ...
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Latest Articles

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  • Software version compatability
    by Bemis
    There is an issue with the XYZ gains and older versions of the software.
    If you go to version 12 or above, then your system will be using the new gain system. Once you go to the new gains, your instrument should not use versions < 101010.

    If you want to continue using 101010, you need to make sure it is >= 101010+4706
    http://downloads.asylumresearch.com/...01010+4706.zip If you want to continue using 111111, you need to make sure it is > 1126 ...
    2015-05-08, 01:14 PM
  • Building a New real time computer
    by Bemis
    Current recommended system:

    Dell Precision T3500 Workstations
    Intel QuadCore Xeon 3500 series (2.80GHz)
    6GB DDR3 RAM
    2 320GB SATA Hard Drives (RAID1 mirror)
    2012-05-24, 11:14 AM
  • How to install Asylum USB Drivers
    by Bemis
    There are currently 2 versions of the USB drivers, we will refer to them as old and new. The version of the MFP3D software you want will determine if you need old or new drivers.

    MFP3D Version Old Drivers New Drivers
    ...
    2011-06-28, 10:02 AM
  • How to write code to click on buttons
    by Bemis
    One of the easiest ways to get started writing Igor code is to write something that simply clicks on Asylum buttons in a certain order. Here is how to get started with that. 1) Bring up the panel that has the button you want to click on. 2) Hit Ctrl + T to bring up the tools for the panel. 3) Click on the second button on the left that now shows. 4) Double Click on the button you want to use. 5) For buttons there are 2 things you need to get from this dialog. The Control name (First ...
    2011-02-02, 08:39 AM
  • Running Copies of the Igor Pro / AR Software
    by Bemis
    There are typically two main reasons to make a copy of the Igor Pro / AR Software, and they are slightly different.
    1. You want to try out some new MFP3D code. There is a new feature that is in the unstable code that you want to try out, but it is the new code. There are going to be bugs, and so you want to be able to go back quickly, and you don't want other people in the lab to have to deal with the new bugs. This is by far the most common reason, and the easier way to make a Igor
    ...
    2010-03-17, 03:11 AM
  • Reporting Bugs
    by ARadmin
    Send bug reports to support@AsylumResearch.com, but to help us resolve it quickly, please read on and learn how to compose a useful report for us to work from.

    Composing your Bug Report

    Effective bug reports are the most likely to be fixed. These guidelines explain how to write such reports.
    Principles

    • Be precise
    • Be clear - explain it so others can reproduce the bug
    • One bug per report
    • No bug is too trivial to report - small bugs may hide big
    ...
    2010-03-17, 01:51 AM
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