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  • Frequently Asked Questions

    Frequently Asked Questions

    Answers to frequently asked questions are posted here, broken down into rough categories. Sometimes these questions will be based on discussions in the forums and a link to that original discussion will be present.

    Below is a list of all the frequently asked questions. To break it down by category, please click on the subsections on the navigation bar to the left.

    Note: Only a limited number of Frequently Asked Questions are accessible if you are not logged in. To...
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Latest Articles


  • Do you use the AC160 tapping mode probe?
    by Camron Kazerounian
    The AC160 is a fantastic AFM tapping mode probe from Olympus for those who do not know, and the most popular probe in our store for good reason. We're having a sale on it right now so it may be a good time to stock up. :) It offers several improvements over common tapping mode probes like the NC-series, TESP, and Tap300:

    • Front-set tip located at the very end of the cantilever makes it easy to precisely line up and land on your point of interest.
    • Vertical side walls enable...
    2020-10-01, 09:35 AM
  • Software version compatability
    by Bemis
    There is an issue with the XYZ gains and older versions of the software.
    If you go to version 12 or above, then your system will be using the new gain system. Once you go to the new gains, your instrument should not use versions < 101010.

    If you want to continue using 101010, you need to make sure it is >= 101010+4706 If you want to continue using 111111, you need to make sure it is > 1126 ...
    2015-05-08, 01:14 PM
  • another video
    by ARadmin
    <object width="1200" height="900"><param name="movie" value=";version=3"></param><param
    2013-04-16, 10:21 AM
  • The optimum way to connect Cypher/Infinity USB to your computer
    by today
    If you have a Dell T7910, T3610, T3600, T3500, or T3400 workstation, please see the following graphics for the best way to set up the USB connections. Connecting in this manner will insure that the Cypher and the ARC will not compete with other USB devices for bandwidth.

    2012-10-23, 11:11 AM
  • Building a New real time computer
    by Bemis
    Current recommended system:

    Dell Precision T3500 Workstations
    Intel QuadCore Xeon 3500 series (2.80GHz)
    6GB DDR3 RAM
    2 320GB SATA Hard Drives (RAID1 mirror)
    2012-05-24, 11:14 AM
  • How to install Asylum USB Drivers
    by Bemis
    There are currently 2 versions of the USB drivers, we will refer to them as old and new. The version of the MFP3D software you want will determine if you need old or new drivers.

    MFP3D Version Old Drivers New Drivers
    2011-06-28, 10:02 AM