When sending email support requests, it is important to specify if you are having trouble with your MFP-1D,MFP-3D, or Cypher system. Additionally, it is often convenient to send us files (.pxp or .ibw) to show us exactly what is going wrong.
Since these files are often too large for e-mail attachment, you can upload them to our servers.
File uploading instructions are here.
If you send us *.ibw files, please also include what version of the MFP software you a...
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